Frequently Asked Questions
Student Portal
New to the Student Portal
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Error Message
You already exist in SouthernTech's Student Information System
You need to:
- Click the gray Back button
- Enter the email address given at enrollment
- Click Forgot your password? link
- Then check his/her email for the reset message and link
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What is the Student Portal for?
Once a you are logged into your account, you can:
- Update Profile information (basic info, phone lists, addresses, account signature)
- You will have to call SouthernTech to update an email address
- View Schedule/Calendar
- View Enrollment(s)details (including Grades and Attendance)*
- View Account financials (make a payment due, view past payments and remaining charges)*
- View and complete Required Documents
- View Wait List and Interest choices
- Enroll in a Program or Class
Where do I view, sign and/or upload documents?
- Log into your Student Portal
- Click on Documents in the blue left hand navigation.
- If you are not diabetic, you do not need to complete the Diabetic Medical Management Plan
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Where do I pay or view my receipts?
- Log into your Student Portal
- Click on Accounts in the blue left hand navigation
- To make a payment, click the blue Make a Payment button
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Office 365
Step-by-Step: How do I set up my Student Email (Office365 | Canvas)?
How do I set up my Student Email (GoSOTECH)?
Following are your credentials:
- Login Username: 24.[FirstInitial][FullLastName]@sotechstudent.org
- Current Password: Sotech#[LastFourStudentID]
Sotech#1234
There will be a few initial/one-time steps to be completed before you can fully access your account.
- You will be asked to re-enter your current password during first-time setup.
- You will be asked to enter a phone number that will be used for password resets.
Once you are logged in, your Office365 login will give you access to the following features:
- SOTECH Email: SOTECH instructors will be communicating important information through this email account
- Canvas: is SOTECH Learning Management System where your instructor will deliver course materials including Discussion, Quizzes, Tests, etc.
- Achademix: this feature allows you to access your Class Schedule/Calendar, Bill Payments, Financial Aid Awards. (This link sends you to an external login. Please use the email given at time of enrollment - it should be your personal email; not your @sotechstudent.org email)
If you are experiencing difficulty with your sign in, accessing any feature above, or have any questions, we will be happy to assist you! Email us at [email protected]
How do I sign in to my instructors Teams site?
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How do I join my instructors Teams site?
Check your SouthernTech email for a link to your instructors Teams site.
How can I get notified about Teams activities?
To set up your Teams Notifications, follow the instructions here.
What if I do not have Microsoft Word or Excel to do my work?
All Full Time Program students with a SouthernTech email have access to Office 365 products.
Canvas
How do I download the Canvas Student app on my Android device?
Follow the Android device installation instructions here.
How do I log in to the Canvas Student app on my Android device?
Follow the Android log in instructions here.
How do I download the Canvas Student app on my iOS device?
How do I log in to the Canvas Student app on my iOS device?
How do I download the Canvas Parent app on my Android device?
How do I use the Canvas Parent app on my Android device?
How do I download the Canvas Parent app on my iOS device?
How do I use the Canvas Parent app on my iOS device?
Parent Pointers: Understanding Your Student's Canvas Account
How can I get notified about Canvas course activities?
How to login as a parent observer.
How do I sign up for a Canvas account as a parent? - Instructure Community (canvaslms.com)
SouthernTech's Canvas Address sotech.instructure.com
Student Services
How do I contact my instructor?
How do I schedule a test with the Testing Center?
How do I contact Financial Aid?