Frequently Asked Questions (FAQs)

Student Portal

New to the Student Portal

To create a student portal account, click the Sign In in the upper right corner of the webpage.

From here, click on Don't have an account yet? to create the account.

Complete the required fields to create the new account. Click Register to submit.

Click Ok on the next pop-us screen informing about the email coming.

You will receive a verification email confirming the account. You must use the Verify Email button in the email to finish setting up the portal account. Now the you can sign in online.

Error Messages

You already exist in SouthernTech's Student Information System
You need to:

- Click the gray Back button
- Enter the email address given at enrollment
- Click Forgot your password? link
- Then check his/her email for the reset message and link

You didn’t respond (click the link) to your email within the allotted time. Or may have reset since this email was sent. Emails are sent out about every 15 minutes. Please be patient as clicking Forgot your password? multiple times will delay the situation.

- If this continues, please send an email to [email protected] with the subject Student Portal Access

What is the Student Portal for?

Once a you are logged into your account, you can:

Update Profile information (basic info, phone lists, addresses, account signature)
- You will have to call SouthernTech to update an email address
View Schedule/Calendar
View Enrollment(s)details (including Grades and Attendance)*
View Account financials (make a payment due, view past payments and remaining charges)*
View and complete Required Documents
View Wait List and Interest choices
Enroll in a Program or Class

Where do I view, sign and/or upload documents?

Log into your Student Portal
Click on Documents in the blue left hand navigation.
- If you are not diabetic, you do not need to complete the Diabetic Medical Management Plan

Where do I pay or view my receipts?

Log into your Student Portal
Click on Accounts in the blue left hand navigation
To make a payment, click the blue Make a Payment button

Where can I see my grades, attendance and transcripts?

How do I update my contact information?

Office 365

Step-by-Step: How do I set up my Student Email (Office365 | Canvas)?

How do I set up my Student Email (GoSOTECH)?

Office 365/Canvas

Following are your credentials:

Login Username: 25.[FirstInitial][FullLastName]@sotechstudent.org

[email protected]

Current Password: sotech#[LastFourStudentID]

sotech#1234

There will be a few initial/one-time steps to be completed before you can fully access your account.

You will be asked to re-enter your current password during first-time setup.

You will need to create a new password with the following parameters:

Minmum of 8 characters

1 CAPITAL letter

1 lowercase letter

1 number

1 special character (!@#$%^&*)

You will be asked to enter a phone number that will be used for password resets.

You may choose to use an email or setup security questions instead

Note: for security purposes SOTECH temporary password expires in 20 days

SOTECH (ITS) will NEVER ask you for your password or any personal information via email or text

Once you are logged in, your Office365 login will give you access to the following features:

SOTECH Email: SOTECH instructors will be communicating important information through this email account
Canvas: is SOTECH Learning Management System where your instructor will deliver course materials including Discussion, Quizzes, Tests, etc.
Achademix: this feature allows you to access your Class Schedule/Calendar, Bill Payments, Financial Aid Awards. (This link sends you to an external login. Please use the email given at time of enrollment - it should be your personal email; not your @sotechstudent.org email)

If you are experiencing difficulty with your sign in, accessing any feature above, or have any questions, we will be happy to assist you! Email us at [email protected]

How do I sign in to my instructors Teams site?

How do I join my instructors Teams site?

Check your SouthernTech email for a link to your instructors Teams site.

How can I get notified about Teams activities?

To set up your Teams Notifications, follow the instructions here.

How do I save items in my Office365 account?

1. Open the document:

Launch the Office 365 app you're using (e.g., Word, Excel, PowerPoint).
Open the document you want to save.

2. Save automatically (recommended):

By default, Office 365 automatically saves your changes to the cloud as you work. This ensures your document is always up-to-date and accessible from anywhere.

3. Save manually:

If you prefer to save manually, click the "Save" button (usually located in the "File" menu).
Choose a location to save the document (e.g., your OneDrive, local computer, or a specific folder).
Give the document a name and click "Save."

What if I do not have Microsoft Word or Excel to do my work?

All Full Time Program students with a SouthernTech email have access to Office 365 products.